Goh Pith Wee, a 54-year-old Singaporean, said the bus station looked and smelled the same today as it did when he first set foot in it 10 years ago.
“The only difference is there is a new bus service called Perak Transit. Other than that, the smell of urine still permeates the air and it’s just as I remember it,” said the field engineer, who visits Malaysia annually.
“Since I am not familiar with the roads, I have to rely on public transport,” he explained.
He said visitors would be uncomfortable with or even put off by the deplorable condition of the station and buses.
P. Padmawathy, 60, who was with her sister P. Thanam, 49, from First Garden here, said the main problem they faced was the buses’ lack of punctuality.
Thanam, who takes the bus to work, said she was forced to hail a taxi whenever her bus was late.
“I have no choice but to spend extra so that I won’t be late for work,” she said.
Taxi driver Mohd Isha Baharuddin, 58, said those who wanted to take taxis had to cross the Tun Abdul Razak bridge to get to the taxi stand on the other side of the road.
He said he worries every time he sees passengers cross the road because he had seen many accidents occurring there.
“The only alternative is a tunnel under the bridge but even that is dangerous as drug addicts are known to lurk there.
“I wouldn’t recommend using that underground tunnel, especially not at night,” he said.
He said an overhead bridge would solve the problem.